Data Deletion Instructions
We respect your right to control your personal data. If you wish to delete your account and all associated information from FavCircles, including your favorite places and collections, please follow the instructions below.
Delete Your Account Through the App
This is the recommended method for account deletion:
- Open the FavCircles app on your device
- Go to your Profile by tapping your profile picture
- Tap the Settings icon (⚙️) in the top right corner
- Scroll down and select "Privacy & Security"
- Tap "Delete Account"
- Review the information about what will be deleted
- Enter your password to confirm
- Tap "Delete My Account" to permanently delete your account
⚠️ Important Information
- Account deletion is permanent and cannot be undone
- All your favorite places will be permanently deleted
- Any collections, notes, and ratings you've created will be removed
- Shared favorite places will no longer be accessible to people you've shared them with
- Your username will become available for others to use
- You will lose access to all your organized favorites and recommendation connections
- Any exported data files you've previously downloaded will remain on your device but won't sync
What Gets Deleted
When you delete your FavCircles account, the following information will be permanently removed:
- Profile Information: Your name, username, email, profile photo, and account settings
- Favorite Places: All saved locations, including restaurants, shops, landmarks, and hidden gems
- Place Details: All photos and optional notes you've added to places
- Collections: All organized lists and categories you've created
- Following/Followers: All recommendation connections and following relationships
- Sharing History: Records of what places you've shared and with whom
- App Preferences: All customization settings and preferences
Alternative: Request Deletion via Email
If you cannot access the app or encounter issues with the in-app deletion process, you can request account deletion by emailing us:
Email Request Requirements
Send your request to: wesley@favcircles.com
Subject Line: FavCircles Account Deletion Request
Include in your message:
- Your full name
- The email address associated with your account
- Your username (if you remember it)
- Reason for deletion (optional)
- Confirmation that you understand the deletion is permanent
- Confirmation that you understand all favorite places will be deleted
Before You Delete - Consider Exporting Your Data
Before deleting your account, you may want to export your favorite places:
- Open the FavCircles app
- Go to Settings → Privacy & Security
- Tap "Export My Data"
- Choose the format (CSV, JSON, or PDF)
- Your data will be prepared and sent to your email
This allows you to keep a personal copy of your organized favorites even after deleting your account.
What Happens After Deletion
Once your account deletion is processed:
- Immediate: Your profile and all favorites become inaccessible to other users
- Within 24 hours: All shared favorites are removed from recipients' shared lists
- Within 30 days: Your personal information and favorites are permanently deleted from our active systems
- Within 90 days: All data is removed from backup systems
- Legal compliance: Some information may be retained for legal obligations, safety, or fraud prevention as required by law
Data We Cannot Delete
Please note that we may retain certain information even after account deletion if required by law or for legitimate business purposes:
- Transaction records for financial compliance (if applicable)
- Safety-related information to prevent harm
- Information needed for legal proceedings
- Aggregated, anonymized usage data that cannot identify you
Reactivation
Once your FavCircles account is deleted, it cannot be recovered or reactivated. If you want to use FavCircles again, you will need to create a new account and rebuild your favorite places collections from scratch.
Need Help?
If you have questions about the deletion process or need assistance, please contact our support team:
Email: wesley@favcircles.com
Response Time: We typically respond within 24-48 hours
Support Hours: Monday-Friday, 9 AM - 6 PM EST
Alternative to Deletion
If you're considering deletion due to privacy concerns or taking a break, consider these alternatives:
- Make everything private: Change all your sharing settings to private
- Export your data: Keep a backup while taking time away from the app
- Adjust notifications: Turn off all app notifications and emails
- Contact support: We're happy to help address any specific concerns